Pluralsight Reviews

The platform is meant for DevOps and IT specialists only. It falsely advertises itself as for all tech skillsets/teams, which is highly inaccurate. As of 2023 May, it doesn't have a single interactive option - code challenge, lab, path, skill IQ (assessment), or even an interactive course - for data science. All learning material is just generic videos. If that's all you want/need, save your pennies, and just find a topic you're interested in on Google books (or any other platform you prefer) & open it with voice reader and voila!

Just for skipping through content. They blocked my account and I reached out to customer support to unblock it and received an email, if it happens again. I will be permanently blocked. WOW

Learning to code - so interesting - very easy to follow vids and also documentation - support - certificates at the end of each course - Finally I found a learning platform which is made for even people like me, who has trouble to focus on one thing at a time. - This will be a new st

Terrible support. My account was locked because of alleged "unusual account activity". I have no idea what was going on, neither did they apparently. Support offered no help with resolution so I just told them to close my account. I've had an account for several years and had no problem until now. I've read about this happening to others too. Don't waste your money on them. They do not value long-standing customers

If there was a zero, I would be giving it.

The only way to cancel subscriptions is via email. Which I did on the day of the renewal but wasn't replied to in about 3 months! When they did get back to me, they tell me I've not given sufficient notice and bill us another annual subscription for several users.

Utter scam.

Will block your account for account for "excessive use" or skipping back to take notes. I watched less than 2 hours of content on the day I was blocked and slipped back twice to take notes. Absolute joke, save your money and stick to youtube.

Don't respond to sales request.

I filled in a request to be contacted by sales, but it required me to fill in a phone number. I don't like to be contacted by phone (for reasons of disability) so I just put in 0123456789 and N/A for the company.

I haven't had any reply from them. Clearly they don't care. Pity because I wanted to discuss pricing for 100+ licenses.

Their loss.

Pluralsight's website is a little confusing with regards to company subscriptions. Having made a simple mistake and created too many subscriptions (10, when we only needed 2), we have asked the company to reduce the subscription level, as we will never use this many subscriptions. In a little over a week we have had several automated responses but no direct contact with regards to this. I am getting the feeling that this company is to be avoided. Believe some of the other reviews...avoid at all costs!!!

I’ve been a subscriber for 2 years mostly for COMPTIA A+ and my subscription auto-renewed even though I cancelled it (I think…). I requested a refund and they processed it within the hour, even though it’s Saturday! 100% recommend the customer service and learning material!

We've been using Pluralsight for a over a year to train our graduates. Usage has declined so I requested to drop from 5 seats to 2 seats 1 day before my subscription was due to auto renew.
The T&C's do say it's 30 days notice but there is absolutly no wriggle room in this. So I'm now paying for 5 seats, 3 of which are not used until November 2023.
Our account manager also dodges every email sent to him.
I won't be returning as a customer after this term.
Terrible customer retention stratergy.

1 Star - Beacuse ZERO wasn't an option.

I acidentially subscribed to the service because I tried the free trial but forgot to cancel. I mailed the customer service and ask them for a refund. They responded really quickly and paid me back. Great customer service.

For the product itself. I really liked it but just couldn't afford it at the time

If their service and content was worth the money, they would not need to automatically subscribe you to their annual plan and bill you the full amount of money... Sadly I was to slow to cancel the free trial.

The content of the basic subscription is on par with what you get for free on youtoube.

Do not waste your time and money on Pluralsight.

While we were initially satisfied with PluralSights, about a year later, a few weeks before the account billing renewal, we emailed PluralSight to cancel our company account. At that point our team had not used their service for approximately 4 months, with zero account activity over that time.

They refused, stating you have to give them 30 days notice BEFORE the renewal date to cancel. We replied they can see we havent made use of the service recently and we no longer need the service, please cancel the account. They did not reply, then about 2 weeks later, they charged us anyway despite us politely requesting they cancel the account.

Do not trust this company with your credit card or payment information, they operate like scammers.

Trustworthy: 8 / 10
Instruction: 2 / 10
Practice: 2 / 10
Price: 2 / 10

INSTRUCTION & PRACTICE
The big advantage PluralSight HAD over their competitors was their instructors. The quality for a beginner in data science, DevOps, AWS, and Azure was fantastic. Each course is taught by an expert who has mastered the art of teaching and slides/code are provided. HOWEVER this changed after 2020. The new instructors are a waste of time.

The labs and practice were mediocre at best. Like Packt Publishing company, they started to hire less experienced individuals and quality suffered.

PRICE
The price doubled since I was a member. Current prices for an individual paying upfront for a year membership is 400 US$. The lack of good practice projects was the first reason I discontinued my subscription. The second reason is you grow out of the basics and they did not offer enough intermediate and advanced courses.

Conclusion. PluralSight would NOT be my first option. I would only select it IF, and only if, you are a beginner, can find older courses taught by experts, and can get a yearly membership for a very good discount (less than $100/yearly membership). This is ONLY because of a few exceptional data science instructors who are still on Pluralsight.

I actually liked Pluralsight, especially Scott Allen's material on C# and .NET, he was an excellent teacher. However Pluralsight kept on detecting unusual activity on my account, I had been extremely careful to log out after each session. I was millitant to not allow anyone else to use my account, and to only be logged in on one machine at a time. I've seen many people have this exact same complaint, that Pluralsight's suspicious activity detection is extremely paranoid. They seem unwilling to take a look and adjust their algorithm which seems perplexing to me considering so many others have had this same issue with them. After innocently trying to use their sevices, Pluralsight banned me because of their paranoid suspicious activity detection. This is absolute nonsense.